INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Where do you ship?
Right now, we only fulfill via Amazon, but can ship globally through them. We plan to open up our own store (here, on our website) in the near future.
How can I return an item?
Just fill out the form to the right. Be sure to include your Order# from Amazon and we'll get back to you within 24 hours.
How can I contact customer support for assistance?
All you need to do to reach us is to fill out the form to the right, or email us at team@formulationfactory.com.
Are there any promotions, discounts, or loyalty programs available for regular customers?
Yes, if you sign up for our newsletter, you'll get a 10% off coupon for your first order.
INFORMATION ABOUT US